Accepted Payment Methods
Our marketplace supports a range of secure payment options for both buyers and sellers:
- Credit/Debit Cards: Visa, MasterCard, American Express
Payment Processing
- Secure Transactions: All payments are processed through our secure gateway to ensure safety and confidentiality.
- Currency: Transactions are conducted in USD. International transactions may be subject to currency conversion fees.
- Escrow Service: Payments are held in escrow until the buyer confirms receipt of the item in satisfactory condition.
Fees and Charges
- Platform Fees: A 10% fee is deducted from each sale.
- Currency Conversion: Buyers are responsible for any currency conversion fees applicable to international purchases.
Seller Payouts
- Payout Methods: Sellers can receive payouts via bank transfer.
- Processing Time: Payouts are processed within 1-3 business days after confirmation.
Buyer Protection
- Refunds: Funds are only released to sellers after the buyer confirms receipt and satisfaction with the item.
- Dispute Resolution: In case of issues, both parties can open a dispute within 3 days of receiving the item. Our support team will mediate to resolve the issue.
Updating Payment Information
- Buyers and Sellers: Both users can update their payment information through their account settings at any time.
- Verification: We may require verification of payment details to prevent fraud and ensure secure transactions.
Refunds and Returns
- Seller Policies: Refunds are managed according to individual seller’s return policies.
- Platform Intervention: The platform may intervene in unresolved disputes to mediate a fair resolution.
Contact Us
For payment-related support or to report issues, please contact us at [email protected].
